How DearGivers works
From finding care to getting paid, here's the whole picture.
For families
Tell us what you need
Describe the type of care, schedule, and location. Takes a few minutes, broken into short steps.
Find the right caregiver
Browse verified caregiver profiles yourself, or post your care request and receive interest from qualified caregivers.
Review & pay
See the caregiver's profile and rate before paying, by card or bank transfer, whichever you prefer.
Care begins
Your caregiver is notified once you've paid, and the job is officially on the calendar.
For caregivers
Apply and set your rate
Tell us about your experience and upload your documents: ID, references, a police record (nurses upload their nursing qualification, registration and CV instead), and any certifications. We'll also schedule a short interview.
Get verified
Our team manually reviews everything before your profile goes live to families.
Accept jobs that fit
Browse open jobs matching your services and parish, or get chosen directly from your profile.
Get paid
Payments are processed automatically once a job is completed.
Fees
Caregivers set their own rates, and a DearGivers fee is added on top of their rate. You'll see the full cost before completing your payment, so there are no surprises.
Cancellations & refunds
If a confirmed, online-paid booking falls through on our or a caregiver's end before the job takes place, you're entitled to a full refund of what you paid DearGivers. If you need to cancel, refund eligibility depends on how much notice you give, reach out and we'll take a look case by case. Bank transfers are only confirmed once we've verified the receipt, and the cash portion of a cash-to-caregiver booking isn't covered by our backup guarantee, since DearGivers has no visibility into that transaction. Full details are in our Terms of Service.